ABOUT US

Cancellation Policy
We do our best to process your orders the moment we receive them. Due to this fact, it is sometimes very difficult to cancel an order. Cancelled orders will be subject to a $10 cancellation fee. If the order has already been delivered, it is impossible to cancel and the full charge will apply.

Substitution Policy
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single flower arrangements, such as an all rose bouquet, we will make every effort to match the flower type but may substitute another color. Please indicate if for any reason this is not acceptable.

With regards to gift or gourmet baskets, minor substitutions of certain items may be necessary in order to expedite your order. We will always make every effort to match the original theme and value of the original items. Please indicate if for any reason this is not acceptable.

General Policies

We may find it necessary to call the recipient to schedule a delivery.

For business deliveries, if the recipient is not at work or the business is not accepting deliveries, delivery will be attempted the next business day. Re-delivery fee may apply in this case.

For residential deliveries, if the recipient is not at home or otherwise unavailable, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return.

If you have any questions, concerns, complaints, or just want to say thank you, feel free to call us at our store at any time. Our standard store hours are Monday thru Friday 9 AM to 6 PM, with Saturday hours from 10 AM to 4 PM. Our toll free phone number is (866) 405-9555, and our local phone number is (312) 302-9900. Thank you for your attention to our policies.

Our shop serves the following areas in Illinois:
Addison, Alsip, Arlington Heights, Bannockburn, Bedford Park, Bellwood, Bensenville, Berkley, Berwyn, Beverly, Bloomingdale, Blue Island, Broadview, Brookfield, Buffalo Grove, Burbank, Carol Stream, Chicago, Chicago Ridge, Cicero, Clarendon Hills, Countryside, Darien, Deerfield, Des Plaines, Downers Grove, Elk Grove, Elmhurst, Elmwood Park, Evanston, Evergreen Park, Forest Park, Forest View, Franklin Park, Glen Ellyn, Glencoe, Glendale Heights, Glenview, Golf, Hanover Park, Harwood Heights, Highland Park, Highwood, Hillside, Hinsdale, Hodgkins, Hoffman Estates, Hometown, Indianhead Park, Inverness, Itasca, Kenilworth, LaGrange, LaGrange Park, Lake Bluff, Lake Forest, Lincolnshire, Lincolnwood, Lisle, Lombard, Lyons, Maywood, McCook, Medinah, Melrose Park, Morton Grove, Mount Prospect, Niles, Norridge, North Riverside, Northbrook, Northfield, Northlake, Oak Park, Oakbrook, Oakbrook Terrace, Oaklawn, Palatine, Park Ridge, Prospect Heights, River Forest, River Grove, Riverside, Rolling Meadows, Roselle, Rosemont, Schaumburg, Schiller Park, Skokie, Stone Park, Streamwood, Summit, Villa Park, Westchester, Western Springs, Westmont, Wheaton, Wheeling, Willmette, Winfield, Winnetka, Woodale, Woodridge.

We also deliver to the following facilities
A A Rayner & Sons	A R Leak Memorial Chapel
A'lace Casket Co	A-Lakeshore Drive Home Care
Abbot Animal Hospital	Adams Feldhoff & Whitesel
Adctivelife Retirement Comm	Admiral Retirement Community
Advocate Bethany Hospital	Advocate Health Ctrs
Advocate Illinois Masonic	Advocate Trinity Hospital
Affiliated Mortuary Svc	Ahmed Ziauddin
Alden Group	Alden Lincoln Park Rehab Ctr
Alden Princeton Rehab & Health	Alden-Lakeland Rehab & Health
Alden-Morrow Rehab Health Care	Alden-North Moor Rehab Health
Alden-Wentworth Rehab & Health	Alivio Medical Ctr
All American Nursing Home	Alleghany Hospitals Nj
Alshore House	Alvarez Funeral Directors
Amalgamated Senior Residences	Ambassador Nursing & Rehab Ctr
American Cremation Society	American Red Cross
Anatomical Gift Assn	Anderson-Elton Chapel
Andrew J Mc Gann & Son Funeral	Andrews Funeral Home
Anthony Apollard & Sons	Arbour Health Care Ctr Ltd
Archer Funeral Home	Ashland Urbaszewski Funeral Hm
Ashley Development Co	Atrium
Augustana Hospital & Health	Austin Counseling Ctr
Avenue Care Ctr Inc	Bacigalupo-Anzilotti
Balmoral Nursing Ctr	Baran Funeral Home
Barker's Mortuary	Barr Funeral Home
Becvar Funeral Directors	Belhaven Health-Care Rtrmnt
Belmont Funeral Home	Belmont Nursing Home
Benson Funeral Home	Bethesda Home & Retirement Ctr
Beverly Ridge Funeral Home	Birchwood Plaza Nursing Ctr
Birren & Son Funeral Home	Blake Lamb Funeral Home
Blake-Lamb Bridgeport Funeral	Boulevard Care Ctr
Bowman Funeral Home	Brandt Funeral Home
Breakers At Edgewater Beach	Brieske & Herdegen Funeral
Brightview Care Ctr	Brookdale Living Communities
Brookins Funeral Home	Brown Funeral Home
Bryn Mawr Care Inc	Buckingham Pavilion Nursing
Burnham Terrace Ltd	Burton Funeral Home
Ca Devon Medical Ctr	Cage Memorial Chapel
Cal-Met Village Apartments	Calahan Funeral Home
California Gardens Nursing Ctr	Cappetta Funeral Home Inc
Caribe Funeral Home	Carlton At The Lake Inc
Carmen Manor	Carter Funeral Chapels Ltd
Casa Central	Casas & Sons Funeral Directors
Casey-Laskowski Funeral Home	Central Funeral Chapel
Central Nursing Home	Central Plaza Residential Care
Century Funeral Home	Cermak Health Svc
Charles S Jackson Funeral Home	Chatham Park South Co-Op
Chevy Chase Nursing Ctr	Chicago & Suburban Funeral Svc
Chicago Home Care Svc Inc	Chicago Lakeshore Hospital
Chicago Neurological Institute	Chicago Reach
Chicago Read Mental Health Ctr	Children's Memorial Dialysis
Children's Memorial Hospital	Christian Brothers-Benilde Hse
Christian Funeral Home	Church Home For Aged Persons
Claretian Medical Ctr	Clark Manor Convalescent Ctr
Claude E Griesel Mortuary	Clayton Residential Home
Clifton Funeral Svc	Coletta, Michael & Sons
Colonial-Wojciechowski Funeral	Columbian Chapel Cappetta
Columbus Hospital Hearing Aids	Columbus Manor Intermediate
Columbus Park Nursing Ctr Inc	Community Care Ctr Inc
Continental Care Ctr Inc	Convalescent & Nursing Ctr
Cook County Bureaus-Health Svc	Cook County Hospital
Cook County Hospital Scl Wrk	Cooney Funeral Home
Corbin Colonial Funeral Chapel	Cordero Funeral Home
Core Center	Council For Jewish Elderly
Covenant Home Of Chicago	Covenant Retirement Community
Curley Funeral Home	Czachor Funeral Home
Dalcamo Funeral Home	Daniel J Cepa
Danish Old People's Home	De Cola Funeral Svces
Devon Community Medical Ctr	Diversey Funeral Home
Donnellan Funeral Homes Inc	Doty Nash Funeral Home
Drake & Sons Funeral Home	Dykla-Sikorski Funeral Home
East Woodlawn Residential Corp	Edgewater Hospital
Edgewater Shores Retirement	Edward Andersen Funeral Home
Edward F Kompare Funeral Home	Egan Funeral Home Inc
Elmwood Chapel	Englewood Cooperative
Eternity Funeral Svc	Evans Funeral Home Ltd
Evergreen Tower Apartments	Ewald-Barlock Funeral Home Ltd
F C Dupree Chapels	Fairbrother Funeral Home
Fairmont Care Ctr	Fantus Health Ctr
Farwell House	Forest Glen Chapels
Fortuna Brothers Funeral Home	Fountain Jordan Shepard
Frank Bevcar Funeral Home	Frank F Opyt Funeral Home
Frank Marik & Sons Funeral Hm	Frank Reda Jr
Friendly Towers	Funerales Maricela Funeral Svc
Funerales Marin	Funeraria De La Torre Inc
Funerarias Del Sagrado Corzon	Furth Funeral Directors
G E Medical	Gaidas-Daimid Funeral Director
Ganga Funerals	Garden View Home Inc
Garfield Waters Funeral Home	Gatling's Chapel Inc
Gem Health Care Inc	Giancola Funeral Directors
Gibbons Funeral Home	Glen Elston Nursing & Rehab
Glencrest Nursing & Rehab Ctr	Gogolinski-Trofimuk Funeral
Golbatt Pavilion	Golden Gate Funeral Home Ltd
Good Shepherd Manor	Good Shepherd Tower
Grant Hospital	Grant Village
Grasmere Residential Home	Great Lakes Cremation Society
Greencastel Of Morgan Park	Grein Funeral Directors
Griffin Funeral Home Ltd	H Group Holdings Inc
Hallmark Retirement Community	Hallowell Funeral Home
Halsted Terrace Nursing Ctr	Harbor Village Retirement Comm
Harmony Nursing & Rehab Ctr	Harper Square Housing Co-Op
Hartgrove Hospital	Hartwell House
Heiwa Terrace	Heritage Rehab
Herron Medical Ctr Ltd	Hills Funeral Home
Holland Funeral Home	Hollerbach Funeral Home Inc
Hollywood House Apartments	Holy Cross Hospital
Holy Cross Outpatient	Hospitality Group Of America
House-Branch	Hudson's Funeral Home
Icma Retirement Corp	Illinois Center For Clinical
Illinois Healthcare Alliance	Imperial
Infinity Mortuary Co	Irving Park Funeral Home
Issac Reiser	Ivy Apartments At The Imperial
J J Hickey Funeral Homes	Jackson Park Hospital
Jackson Square Nursing & Rehab	Jackson Square Nursing Home
James Funeral Home	James J Mc Phee Funeral Svc
Jimenez Stodden Funeral Dirs	John A Rago Sons
John Carroll & Sons Funeral Hm	John E Maloney Funeral Home
John H Patka Funeral Homes	John J Minich
John V May Funeral Home Inc	Johnson's Funeral Home
Johnston R Bowman Health Ctr	Jones Funeral Home
Joseph R Jones Funeral Home	Jugan Terrace
Kelly-Carroll-Wollschlager	Kenwood Healthcare Ctr
Kersey Mc Gowan & Morsell Meml	Kiersch-De Stefano
Kirsten Funeral Home	Klemundt Funeral Home
Kopec-Reszke Funeral Home	Kosary Funeral Home
Kowske-Wolowiec Funeral Drctrs	Kubina-Tybor Funeral Home
La Rabida Childrens Hospital	Lain-Hursen Funeral Home
Lake Shore Healthcare & Rehab	Lake View Chapel Funeral Home
Lakefront Healthcare Ctr	Lakeside Boarding Home
Lakeside Cremation & Direct	Lakeview Living Ctr
Lakeview Nursing & Rehab Ctr	Lakeview Place
Lawrence Funeral Home	Lawrence House
Leak & Sons Funeral Home	Lena Bryant Funeral Home
Lennon Funeral Svc	Liberty Common Apartments
Lincoln Park Terrace Nursing	Lincoln Park West Care Ctr
Little Sisters Of The Poor	Little Village Funeral Ctr
Lorali Hotel	Loretto Hospital
Loretto Out Patient Mntl Hlth	Louis A Weiss Memorial Hosp
Lucania Funeral Home	M J Suerth Funeral Home
Malec & Sons Funeral Home	Margaret Manor Home Central
Margaret Manor Home North	Marin Funeral Home
Marquette Funeral Home Ltd	Matz Funeral Home
Maya Family Medical Ctr	Mayfield Care Ctr
Mc Keon Funeral Home	Medassist Inc
Medex Inc	Meiszner Funeral Home
Mercy Hospital	Mercy Medical
Mercy Medical In Bridgeport	Mercy Medical In Chatham
Mercyworks Occupational	Methodist Hospital Of Chicago
Michael Coletta & Sons Funeral	Michael Reese Hosp & Med Ctr
Michael Reese Hosp Columbia	Michael Reese Hospital
Michalik Funeral Home	Mid America Convalescent Ctr
Midwest Memorial Chapel	Midwest Orthopaedics
Mile Square Health Ctr	Modell Funeral Home
Monroe Pavillion Health	Montclair Lucania Funeral Home
Montgomery Place Health Care	Moore Funeral Home
Morgan Park Funeral Home	Mortuary Lift Co
Mount Sinai Hospital Medical	Mt Olive Cemetery & Mausoleum
Mt Sinai Hospital	Mt Sinai Hospital Medical Ctr
Muzyka And Son Funeral Home	Muzyka Funeral Homes
National Jewish Ctr-Fundraisng	National Retirement Concepts
Nationwide Retirement Solution	Nelson Funeral Homes
Neurologic & Orthopedic Inst	Noble Funeral Home
Norridge Chapels	North Orchard Place
Northmere The Sro Hotel	Northwest Home For The Aged
Northwestern Memorial Hospital	Norwegian-American Hospital
Norwood Park Home	O'Bee - Warner Jones
O'Donnell - Bartz Schultz	Ocwieja Funeral Home
Olson Burke/Sullivan Funeral	Orchard Place Of Englewood
Orthodox Christian	Otto V Stransky & Son Funeral
Our Lady Of The Resurrection	Palmer-Lauer Funeral Home
Panozzo Brothers Funeral Home	Park Plaza Retirement Ctr
Pat Crowley House	Peoples Funeral Home
Peterson Funeral Home	Peterson Park Health Care Ctr
Pfaff-Garner Funeral Home	Pietryka-Denicolo
Pioneer Village	Pisarski Funeral Home
Piser Chapels	Pomierski & Son Funeral Home
Poterek Funeral Homes	Precious Memories
Presidential Pavilion	Progressive Funeral Parlor
Provident Hospital-Cook County	Rago Brothers Funeral Homes
Rainbow Beach Nursing Ctr Inc	Ravenswood Health Care Ctr
Ravenswood Health Care Fndtn	Ravenswood Hospital Child Care
Ravenswood Hospital Medical	Ravenswood Hospital Mental
Rehab Institute Of Chicago	Reliable Funeral Svc
Renaissance At 87Th Street	Renaissance At Cicero
Renaissance At South Shore	Resthaven Memorial Chapel
Resurrection Adult Day Svc	Resurrection Construction Mgmt
Resurrection Health Care Rehab	Resurrection Healthcare
Resurrection Life Ctr	Resurrection Medical Ctr
Resurrection Retirement Ctr	Retirement Resource Group
Rhodes Funeral Svc	Richard Lamb Funeral Svc
Richard-Midway Funeral Home	Ridge Funeral Home
Roberts Funeral Home	Roseland Community Hospital
Roseland Manor	Rudmin Funeral Directors
Rush Center-Lung Diseases	Rush Institute-Healthy Aging
Rush Presbyterian Hospital	Rush-Presbyterian-St Luke's
Ruzich Funeral Home	Sacred Heart Home
Sacred Heart Hospital	Sadowski Funeral Home
Saint Anthony Hospital	Saint Mary-Nazareth Hospital
Salerno Galewood Chapels	Satala Funeral Home
Schielka Addison St Funeral Hm	Schneider Bld Senior Care
Schwab At Anixter Ctr	Schwab Rehabilitation Hospital
Sci Illinois Svc Inc	Seals Funeral Home
Selfhelp Home	Senate Apartments
Senior Care Clinic Swedish Cov	Senior Health Ctr
Senior Suites Of Austin	Senior Suites Ravenswood Mnr
Senior Suites Washington Hts	Senior Suites-Jefferson Park
Shaare Zedek Medical Ctr	Sheldon Funeral Home
Sheridan Shores Care & Rehab	Sherwin Manor Nursing Ctr
Shriners Hospital	Sinai Health System
Sixty Plus	Slaughter & Son Funeral Drctrs
Smith & Thomas Funeral Home	Smith Corcoran Funeral Home
Somerset Place	Sourek Funeral Home
South Shore Hospital	Southshore Nursing & Rehab
Southview Manor Inc	Sovereign Nursing Home
Squire's Sheltered Care Home	St Agnes Health Care
St Anthony Hospital	St Bernard Hospital & Health
St Edmund's Tower	St Elizabeth's Hospital
St Elizabeth's Hospital Family	St Elizabeth's Treatment Ctr
St Francis	St Joseph Home Of Chicago Inc
St Joseph Hospital	St Martha Manor
St Mary Of Nazareth Hospital	St Patrick Family Health Ctr
St Paul's House & Health Care	Stamps Funeral Home
Stanley Skaja Funeral Homes	Stermer Funeral Home
Stokes Funeral Home	Sunrise Assisted Living
Swedish Conventant Hospital	Swedish Covenant
Swedish Covenant Hospital	Swedish Covenant Prepaid Mdcl
Szykowny Funeral Home Ltd	T E Brown Apartments-Elderly
T P Kerigan Sons	Taylor Funeral Home Ltd
Theis-Gorski Funeral Home	Thomas Mc Inerney's & Sons
Thomas Mc Inerney's Sons	Thomas Vargish Md
Thorek Hospital & Medical Ctr	Thorek Hospital Senior Health
Tohle Funeral Home	Tolton Manor
Travis Funeral Home	Uic Hospital
Uic Sports Medicine & Human	Unique Funeral Home
United Methodist Community	United Methodist Homes & Svc
University Of Chicago Hosp	University Of Illinois Med Ctr
Vasquez Funeral Home	Vencor Hospital
Veterans Funeral Svc	Vitucci Chapel
Volunteer & Community Svc-IL	Walter L Sojka Funeral Home
Warren N Barr Pavilion	Warren Park Nursing Pavilion
Washington & Jane Smith Home	Washington Heights Nursing Hm
Washington Hts Nursing Home	Waterford
Waterfront Terrace Inc	Weiss Health Ctr
Westgate Funeral Home	Westwood Nursing Home
Wieting & Son	Willa Rawls Manor Apartments
William H Bartz Funeral Home	William L Dawson Nursing Ctr
Williams Chapel	Williams Funeral Svc
Wilson Care Inc	Winston Manor Nursing Home
Wollschlager Funeral Home	Wolniak Funeral Homes Ltd
Women's Health Ctr	Womens Health Assoc Uic
Woodbridge Nursing Pavilion	Yaeger Funeral Home
Zarzycki Manor Chapels	Zefran Funeral Home

Our shop is open from 9:00 a.m. to 6:00 p.m., Monday through Friday and from 10:00 a.m. to 4:00 p.m. on Saturday and Sunday.


Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year's Day, Easter, Memorial Day, Independence Day and Labor Day.

We specialize in the following services:

• International Orders For Delivery To The Chicago Area
• Weddings & Events
• Green Plant Rentals
• Funerals
• Fresh Cut Christmas Trees
• Christmas Decorating & Tree Lighting
• Green Plants including Large Floor Plants
• Decorative Containers
• European/dish gardens
• Contemporary and traditional arrangements
• High-style floral arrangements
• Orchid Plants
• Lucky Bamboo
• Bonsai
• Gourmet and Fruit Baskets
• Gift Baskets
• Greeting cards
• Money Trees

If you have any questions or need more information, call us directly at (866) 405-9555. We're always here to serve you and make your flower-sending experience a pleasure.

Marcel Florist Inc.
680 N. Lake Shore Dr. #104
Chicago, IL 60611

Marcel Florist Inc.
1471 Michigan Ave
Chicago, IL 60611

Delivery Policies

For the convenience of our customers, we have designed several different delivery options. Please carefully review the following choices before placing your order.

Funeral Service Delivery
Please note that these delivery policies do not apply to funeral orders. Orders being delivered to funeral homes or churches are delivered at the time required for the service. Funeral orders are subject to our standard delivery rate.

Standard Delivery
Our standard delivery rates start at $14.00 and vary according to zip code. Our delivery policy is to complete business deliveries before residential deliveries. This allows us to do our best to ensure that all of our business deliveries are completed during business hours. If the recipient is not available at the time we attempt delivery, our delivery staff will determine the best course of action. When placing an order, we ask that any helpful information be put under Special Instructions (i.e. can be left with doorman). Our deliveries are routed according to area, and as such we cannot offer timed deliveries on standard delivery. For more information on timed deliveries, please see our other options below. Information about the status of a delivery will not be available until the next business day. Please consider your order delivered on the day requested unless otherwise notified by a member of our staff.

Priority Delivery
Our priority delivery upgrade starts at $25.00 in addition to our base delivery charge and may vary according to your needs and the delivery area. This service entails priority status given to your order and personal tracking by a member of our staff. Our priority delivery service offers you the choice of having your order delivered either before 11:00 A.M., after 5:00 P.M., or within two hours of order placement. The priority delivery upgrade is not a time-specific delivery. We request at least two hours advance notice when placing priority delivery orders. Please note that the priority delivery upgrade may not be available on all orders or in all delivery areas.

Rush Delivery
Our rush delivery service offers you three choices based on your specific needs: Fast, Faster, and Fastest. The charges for these services are, respectively, $10.00, $15.00, and $20.00, in addition to our base delivery fee. This service is designed for customers who need to get an order out quickly, but do not need all the services offered with our Priority Delivery. The option that is best for you (fast, faster, or fastest) will be up to you and how quickly you need your order to go out. This service entails that we will begin processing your order immediately upon its receipt. No advance notice is needed when placing rush delivery orders. Please note that this service may not be available on all orders or in all delivery areas.

Timed Delivery
Our timed delivery service is $20.00 in addition to our base delivery fee. This service was designed for customers who need to have their order delivered by a specific time. This delivery upgrade offers you the choice of having your order delivered between 11:00 A.M. and 1:00 P.M., between 1:00 P.M. and 3:00 P.M., or between 3:00 P.M. and 5:00 P.M. Timed delivery orders must be placed on the business day prior to the date of delivery. Please note that this service is not available on all orders or in all delivery areas.

Same Day Delivery
We offer same day delivery on all orders placed before 4 PM in the recipient’s time zone. It may be necessary for us to charge an additional rush delivery fee for orders placed late in the day.

Re-Delivery Policy
Incorrect address information given at the time of the order or changes to the address after the order has been placed will result in a re-delivery charge equal to the original delivery charge.

International Deliveries
Due to time zone differences, we ask that orders being placed for outside of the country by placed at least 48 hours in advance.

Special Requests
We do our best every day to accommodate the needs of all our customers. If you have a special request that falls outside of our policies, feel free to call and talk to one of our customer service associates…we will do our best to help!

Delivery Guarantee
We will always do everything in our power to ensure that deliveries are placed in a prompt and timely fashion. However, due to unpredictable outside factors, this may not always be possible. If you have a question or concern, please call our store at (866) 405-9555 to speak with a member of our staff.

       

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.